Skip to main content

TRAINING

Parcel Delivery Sector - Complaint Handling & Customer Service

Course information

Start Date

Thursday 20th October 2022

Registration closes

Wednesday 19th October 2022

Length

1 day course

Location

Online and on-site training available.

Price

£199.00

Accreditation

Ombudsman Accredited course

What will the course cover?

This one-day Ombudsman accredited course has been tailored for businesses in the parcel delivery sector, further to recent Ofcom guidance on staff training and complaints handling.

Why you should attend

More details to follow...

Timings

This is a one-day course commencing at 9am on Thursday 20th October

Cost and payments

This day course costs registered businesses to the Ombudsman £199 (Ex VAT)

Cost for non-registered businesses is £275 (Ex VAT)

Payment can be made in 3 ways:

Online click the Book/Register Now button

By Invoice email accounts@fhio.org to register

Over the phone call us on 0333 241 3209

This one-day Ombudsman accredited course has been tailored for businesses in the parcel delivery sector, further to recent Ofcom guidance on staff training and complaints handling.

More details to follow...

This is a one-day course commencing at 9am on Thursday 20th October

This day course costs registered businesses to the Ombudsman £199 (Ex VAT)

Cost for non-registered businesses is £275 (Ex VAT)

Payment can be made in 3 ways:

Online click the Book/Register Now button

By Invoice email accounts@fhio.org to register

Over the phone call us on 0333 241 3209

Trainer

Judith Turner

Judith read Law at King’s College London for 3 years before graduating with honours in 1998. She then went on to complete the Legal Practice Course (LPC) and a training contract before qualifying as a solicitor in 2001.

Course trainers

Judith Turner

Judith read Law at King’s College London for 3 years before graduating with honours in 1998. She then went on to complete the Legal Practice Course (LPC) and a training contract before qualifying as a solicitor in 2001.

Related Courses

Consumer law and Customer Service - City & Guilds accredited course heading image
13
Sep
Consumer law and Customer Service - City & Guilds accredited course
  Online
More Information
Consumer law and Customer Service - City & Guilds accredited course heading image
04
Oct
Consumer law and Customer Service - City & Guilds accredited course
  Online
More Information
City & Guilds Accredited - General Data Protection Regulation (GDPR) heading image
13
Oct
City & Guilds Accredited - General Data Protection Regulation (GDPR)
  Online
More Information
Consumer law and Customer Service - City & Guilds accredited course heading image
15
Nov
Consumer law and Customer Service - City & Guilds accredited course
  Online
More Information
Consumer law and Customer Service - City & Guilds accredited course heading image
29
Nov
Consumer law and Customer Service - City & Guilds accredited course
  Online
More Information

Contact

Call us on
Monday to Friday: 9am to 5pm