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TRAINING

Webinar: What happens if a consumer changes their mind copy

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Course information

Start Date

Wednesday 30th June 2021

Registration closes

Wednesday 30th June 2021

Length

20 minutes

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What does the webinar cover?

In this webinar, Judith Turner, Deputy Chief Ombudsman and the team will discuss a range of case studies from disputes that have been brought to the Furniture & Home Improvement Ombudsman.

Using anonymised data, Judith will talk delegates through each case, why the Ombudsman decision was made and what learnings businesses can take from this to implement in their own business.

Webinar Details

Date: Wednesday 30th June

Time: 10am - 10.30am

Cost

This webinar is free for FHIO members

In this webinar, Judith Turner, Deputy Chief Ombudsman and the team will discuss a range of case studies from disputes that have been brought to the Furniture & Home Improvement Ombudsman.

Using anonymised data, Judith will talk delegates through each case, why the Ombudsman decision was made and what learnings businesses can take from this to implement in their own business.

Date: Wednesday 30th June

Time: 10am - 10.30am

This webinar is free for FHIO members

Trainer

Judith Turner

Judith read Law at King’s College London for 3 years before graduating with honours in 1998. She then went on to complete the Legal Practice Course (LPC) and a training contract before qualifying as a solicitor in 2001.

Course trainers

Judith Turner

Judith read Law at King’s College London for 3 years before graduating with honours in 1998. She then went on to complete the Legal Practice Course (LPC) and a training contract before qualifying as a solicitor in 2001.

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