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TRAINING

Training courses available all year in multiple locations across the UK

Courses Index

Upcoming courses

Consumer law and Customer Service - City & Guilds accredited course heading image
13
Sep
Consumer law and Customer Service - City & Guilds accredited course
  Online
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Consumer law and Customer Service - City & Guilds accredited course heading image
04
Oct
Consumer law and Customer Service - City & Guilds accredited course
  Online
More Information
City & Guilds Accredited - General Data Protection Regulation (GDPR) heading image
13
Oct
City & Guilds Accredited - General Data Protection Regulation (GDPR)
  Online
More Information
Parcel Delivery Sector - Complaint Handling & Customer Service heading image
20
Oct
Parcel Delivery Sector - Complaint Handling & Customer Service
  Online and on-site training available.
More Information
Consumer law and Customer Service - City & Guilds accredited course heading image
15
Nov
Consumer law and Customer Service - City & Guilds accredited course
  Online
More Information
Consumer law and Customer Service - City & Guilds accredited course heading image
29
Nov
Consumer law and Customer Service - City & Guilds accredited course
  Online
More Information
13
Sep
Consumer law and Customer Service - City & Guilds accredited course

A two-day training course which has been developed to support providers of goods and services to raise standards across its customer service provision. The event has been written by The Furniture & Home Improvement Ombudsman and is tailored to businesses in these sectors.

  Online
More Information
04
Oct
Consumer law and Customer Service - City & Guilds accredited course

A one-day training course which has been developed to support providers of goods and services to raise standards across its customer service provision.

  Online
More Information
13
Oct
City & Guilds Accredited - General Data Protection Regulation (GDPR)

This one-day City & Guilds Accredited course will cover the existing rules and principles of data protection law and best practice, and introduce the changes that are being made by the GDPR and Data Protection Act 2018. It will seek to inform delegates of the law, their responsibilities and offer practical advice to ensure effective application of this new legislation.

  Online
More Information
20
Oct
Parcel Delivery Sector - Complaint Handling & Customer Service

  Online and on-site training available.
More Information
15
Nov
Consumer law and Customer Service - City & Guilds accredited course

A one-day training course which has been developed to support providers of goods and services to raise standards across its customer service provision.

  Online
More Information
29
Nov
Consumer law and Customer Service - City & Guilds accredited course

A two-day training course which has been developed to support providers of goods and services to raise standards across its customer service provision. The event has been written by The Furniture & Home Improvement Ombudsman and is tailored to businesses in these sectors.

  Online
More Information

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