The Board of Directors
Chief Executive Officer and Chief OmbudsmanKevin was appointed in 2008 and is responsible for directing the activities of the Ombudsman. He read law at university for 3 years and graduated with honours, prior to studying to be a Barrister in London at the Inns of Court School of Law.
John Peerless (Chair)
Brighton & Hove Trading StandardsJohn Peerless has over 40 years of experience in consumer protection. Qualifying as a Weights and Measures Inspector he eventually became the Head of Trading Standards at Brighton & Hove City Council.
Deputy Chief OmbudsmanJudith read Law at King’s College London for 3 years before graduating with honours in 1998. She then went on to complete the Legal Practice Course (LPC) and a training contract before qualifying as a solicitor in 2001.
Managing DirectorBilly joined the Dispute Resolution Ombudsman Limited Board in 2014 as a Non-Executive Director, serving as Board Chair 2017-18. He was appointed as Group Managing Director of Dispute Resolution Ombudsman in 2016.
Non-Executive DirectorJonny joined the board as a NED in 2019. He has been Clerk and Chief Executive of the Furniture Makers’ Company since 2012 and is also a current director of the Forces Pension Society. Previous appointments include running FIRA international.
Non-Executive DirectorJames has a thorough knowledge of the Ombudsman landscape and technological innovations in Alternative Dispute Resolution, and brings a wealth of experience and expertise to the role.
Non-Executive DirectorRichard has been working for Dispute Resolution Ombudsman Ltd since 2019, primarily in the financial management of the rail contract. He graduated with a BA (Hons) in Business studies from the University of Northumbria in 1990.