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The Board

Board

Comprising a Chair and a majority of Non-Executive Directors, the Board is responsible for appointing the Chief Ombudsman and providing governance. The Board also helps to safeguard the Ombudsman’s interests so that it is free to operate effectively and independently.
Comprising a Chair and a majority of Non-Executive Directors, the Board is responsible for appointing the Chief Ombudsman and providing governance. The Board also helps to safeguard the Ombudsman’s interests so that it is free to operate effectively and independently.

The Board of Directors

Picture of Kevin Grix, part of the The Board of Directors
Kevin Grix
Chief Executive Officer and Chief Ombudsman
Kevin was appointed in 2008 and is responsible for directing the activities of the Ombudsman. He read law at university for 3 years and graduated with honours, prior to studying to be a Barrister in London at the Inns of Court School of Law.
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Picture of Billy Quinn, part of the The Board of Directors
Billy Quinn
Managing Director
Billy joined the Dispute Resolution Ombudsman Limited Board in 2014 as a Non-Executive Director, serving as Board Chair 2017-18. He was appointed as Group Managing Director of Dispute Resolution Ombudsman in 2016.
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Picture of John Peerless, part of the The Board of Directors
John Peerless
Brighton & Hove Trading Standards
John Peerless has over 40 years of experience in consumer protection. Qualifying as a Weights and Measures Inspector he eventually became the Head of Trading Standards at Brighton & Hove City Council.
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Picture of Jonny Westbrooke, part of the The Board of Directors
Jonny Westbrooke
Non-Executive Director
Jonny joined the board as a NED in 2019. He has been Clerk and Chief Executive of the Furniture Makers’ Company since 2012 and is also a current director of the Forces Pension Society. Previous appointments include running FIRA international. He hold
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Kevin Grix
Chief Executive Officer and Chief Ombudsman
Kevin was appointed in 2008 and is responsible for directing the activities of the Ombudsman. He read law at university for 3 years and graduated with honours, prior to studying to be a Barrister in London at the Inns of Court School of Law.
Read More
Billy Quinn
Managing Director
Billy joined the Dispute Resolution Ombudsman Limited Board in 2014 as a Non-Executive Director, serving as Board Chair 2017-18. He was appointed as Group Managing Director of Dispute Resolution Ombudsman in 2016.
Read More
John Peerless
Brighton & Hove Trading Standards
John Peerless has over 40 years of experience in consumer protection. Qualifying as a Weights and Measures Inspector he eventually became the Head of Trading Standards at Brighton & Hove City Council.
Read More
Jonny Westbrooke
Non-Executive Director
Jonny joined the board as a NED in 2019. He has been Clerk and Chief Executive of the Furniture Makers’ Company since 2012 and is also a current director of the Forces Pension Society. Previous appointments include running FIRA international. He hold
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