Skip to main content

Frequently Asked Questions

How can we help you?

FAQ Index

How will you know what is happening with your complaint?

We will keep you posted on how things are going. However, you can log in to track the progress of your complaint from beginning to end. If you like, we can send you automated updates via SMS text and email as your complaint progresses.

Contact

Call us free on
Monday to Friday: 9am to 5pm