Which? Trusted Traders
ProfileDispute Resolution Ombudsman works with Which? Trusted Traders to raise industry standards and ensure that their consumers have an additional layer of protection in case something goes wrong. At the heart of Which? Trusted Traders is an endorsement scheme to recognise reputable and trustworthy traders who successfully pass a rigorous assessment process. Which? Trusted Traders have signed up to a self-regulatory Code of Conduct and a complaints policy to use when dealing with complaints from customers. This means that if you have an unresolved complaint about a Which? Trusted trader you can ask us to independently investigate it.