Matthew Thomas

Matt started working with Dispute Resolution Ombudsman in 2017, and in June 2018 began helping to establish the new Rail Ombudsman. Matt's experience spans retail, commercial and policy roles, gained in the private and public sectors. Matt has a strong customer service ethos and his responsibilities include stakeholder relationship management and contact management. Matt is a Corporate Liveryman at The Furniture Makers' Company - the City of London Livery Company and Charity for the furnishing industry.